What are the payment options?
We accept all major credit and debit cards, PayPal, Apple Pay and Google Pay. Unfortunately we do not provide COD .
What happens if I receive a damaged item?
If your item is damaged upon arrival, please contact us immediately as all damages must be reported within 4 hours upon receiving your order due to the fact that the products are fragile.
Can I change my order after placing the order?
We are unable to make changes to your order after you have placed it. Please therefore make sure you are happy with your choice before you click 'Complete Order'
I missed my delivery
Don’t worry, Courier should have left a card telling you how to collect your parcel or re-arrange a delivery. If it’s already been sent back to us, we’ll get in touch when it arrives to arrange a second dispatch.
How do i store my jewellery?
Keep your jewellery safe in its original box or store in an alternative cool, dry place. As tempting as it will be to wear your jewellery 24/7, make sure to remove before bed as our jewellery is fragile and may get damaged.
